Privacy Policy

Last Updated: August 31, 2023

At GearProtek, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website or services.

Please take a moment to carefully read this Privacy Policy and understand how we handle your data. By accessing or using our website and services, you consent to the practices described in this policy.

Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us when you use our website or services, such as:

  • Nom
  • Contact information (email address, phone number, address)
  • Birthdate and age
  • Payment information
  • Device information
  • Warranty or repair-related information
  • Communication preferences

1.2 Automatically Collected Information

We may also collect certain information automatically when you visit our website or use our services, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Date and time of access
  • Referring/exit pages
  • Clickstream data
  • Usage data 
  1. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and maintain our services
  • To process and fulfill warranty claims and repair requests
  • To communicate with you, including responding to your inquiries and providing updates
  • To personalize and improve your experience on our website
  • To send promotional materials, if you have opted in to receive them
  • To analyze usage patterns and improve our services
  • To send you text messages and emails with your consent, including updates, promotions, and service-related communications

By providing your consent, you authorize us to send you text messages and emails to the contact information you have provided. You can withdraw this consent at any time by contacting us or using the opt-out mechanisms provided in our communications. 

  1. Sharing Your Information

We may share your personal information with third parties only in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • To facilitate warranty claims and repairs with our partners
  • To protect our rights and interests 
  1. Security

We take the security of your personal information seriously and employ industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction. 

  1. Your Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request the deletion of your personal information, subject to legal limitations.
  • Objection: You can object to the processing of your personal information.
  • Withdrawal of Consent: If you have provided consent for specific processing, you can withdraw it at any time. 
  1. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. 

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website. 

  1. Contactez-nous

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us and let us know.

Thank you for choosing GearProtek for your repair guarantee needs. We are committed to protecting your privacy and providing you with the best possible service.

Gearvana Ventures LLC d/b/a GearProtek
2030 W Baseline Rd
Phoenix, AZ 85041
+1 (833) 348-1068