Last Updated: August 31, 2023
Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us when you use our website or services, such as:
- Contact information (email address, phone number, address)
- Birthdate and age
- Payment information
- Device information
- Warranty or repair-related information
- Communication preferences
1.2 Automatically Collected Information
We may also collect certain information automatically when you visit our website or use our services, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Date and time of access
- Referring/exit pages
- Clickstream data
- Usage data
- How We Use Your Information
We use your personal information for the following purposes:
- To provide and maintain our services
- To process and fulfill warranty claims and repair requests
- To communicate with you, including responding to your inquiries and providing updates
- To personalize and improve your experience on our website
- To send promotional materials, if you have opted in to receive them
- To analyze usage patterns and improve our services
- To send you text messages and emails with your consent, including updates, promotions, and service-related communications
By providing your consent, you authorize us to send you text messages and emails to the contact information you have provided. You can withdraw this consent at any time by contacting us or using the opt-out mechanisms provided in our communications.
- Sharing Your Information
We may share your personal information with third parties only in the following circumstances:
- With your consent
- To comply with legal obligations
- To facilitate warranty claims and repairs with our partners
- To protect our rights and interests
We take the security of your personal information seriously and employ industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction.
- Your Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Rectification: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal information, subject to legal limitations.
- Objection: You can object to the processing of your personal information.
- Withdrawal of Consent: If you have provided consent for specific processing, you can withdraw it at any time.
- Cookies and Tracking Technologies
- Contact Us
Thank you for choosing GearProtek for your repair guarantee needs. We are committed to protecting your privacy and providing you with the best possible service.
Gearvana Ventures LLC d/b/a GearProtek
2030 W Baseline Rd
Phoenix, AZ 85041
+1 (833) 348-1068